Accountable for the strategic direction and leadership of the organisation’s Pay and Pensions function, developing and implementing an aligned delivery strategy and building team capability to ensure a Pay and Pensions function that delivers on the key theme of Service Excellence and demonstrates a culture of continuous improvement, in line with the organisation’s strategic objectives and values.

As a member of the Finance leadership team play a key role in the development and implementation of Finance strategy and policy.

Main Duties:

• Develop and implement a Pay and Pensions roadmap designed to deliver Service Excellence as the desired outcome

This will include all aspects of service delivery and measurement including:

• Delivery of process improvements across all key activities, delivering tangible improvements
• Development and management of KPIs and SLAs in respect of all aspects of service delivery in line with customer expectations, including appropriate measurement and reporting processes
• Systems development and enhancement designed to drive service improvement
• People development and leadership in line with the organisation's values
• Embedding a continuous process improvement capability and capacity across the team
• Effectively lead the Payroll team to deliver high performance levels across all key activities and be responsible for managing the provision of accurate and timely salary payments to all staff and pensioners, in accordance with payroll legislation and deadlines, policies and procedures
• Own, develop and enhance all Pay, Pensions, Travel and Expenses policies and procedures. Including mapping and development of all “as is” process and training materials to the desired levels in line with customer expectations and organisational strategic objectives
• Ensure that proper procedures and controls are in place throughout the pay and pension processing cycle in order to ensure the integrity of the payroll data and production of accurate and error free payroll information. In doing so ensure a strong partnership working relationship with People and OD colleagues which demonstrates positive and collaborative working in pursuit of strategic objectives
• Ensure that all periodic statutory and non-statutory returns are accurate and completed on time in order to meet monthly and annual obligations; specifically payments to Her Majesty's Revenue and Customs (HMRC) in respect of income tax and National Insurance deducted, and payments to other bodies such as pension agencies, courts and trade unions. To develop systems and procedures to enable identification, control and the proper reporting of taxable benefits-in-kind
• Provide financial information to all levels of Management for decision- making and control purposes and promote good payroll practices by regular and ongoing meetings with user departments in order to' keep them appraised of current payroll legislation and procedures and maintaining high levels of customer care. In doing so continuously enhance team reputation, service delivery and customer focus
• Ensure that all expenditure generated out with the payroll run cycle is minimised but where necessary, is properly accounted for, reconciled and subsequently reflected in the financial ledger

Salary: Circa £70,000 Plus Exceptional Benefits

Additional Benefits: 41 days holidays, 14% employer pension contribution, hybrid working

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.