Credit Controller Team Lead
Rutherford Cross
Published
May 16, 2024
Location
Glasgow, United Kingdom
Category
Default  
Job Type
Region
- Glasgow
Sector
Industry and Commerce
Specialism
Commercial Finance
Salary Guide
£30,000 - £35,000

Description

Rutherford Cross is delighted to be partnering with a growing, family-owned business to appoint a Credit Controller Team Leader. The position is based at the company's brand-new HQ in central Glasgow; however, the company itself has a national footprint. The business has grown significantly in the last few years and is looking to add further support to its high-performing finance function.

Key Activities and Responsibilities:

  • Managing the established team of six credit controllers
  • Managing, motivating, and developing team members
  • Ensuring that accounts are allocated for chasing and regularly followed up
  • Undertaking performance reviews in line with company policy
  • Identifying and implementing improvements to increase efficiency, effectiveness, and quality of service
  • Analysing credit control KPIs, including individual and team performance
  • Preparing clear and insightful credit control reporting that can be shared directly with the Board
  • Reviewing current approaches to customer credit checking and updating these to ensure that we have a clear understanding of customer credit risk

Experience:

  • Strong communication skills
  • Previous experience in debt collection/credit control
  • Strong customer service skills and the ability to liaise across multiple international locations
  • Good Excel skills

Please contact Nadia Stahl at Rutherford Cross for more information - 07501 745 668 / [email protected].

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