Rutherford Cross is delighted to be partnering with a growing, family-owned business to appoint a Credit Controller Team Leader. The position is based at the company's brand-new HQ in central Glasgow; however, the company itself has a national footprint. The business has grown significantly in the last few years and is looking to add further support to its high-performing finance function.

Key Activities and Responsibilities:

• Managing the established team of six credit controllers
• Managing, motivating, and developing team members
• Ensuring that accounts are allocated for chasing and regularly followed up
• Undertaking performance reviews in line with company policy
• Identifying and implementing improvements to increase efficiency, effectiveness, and quality of service
• Analysing credit control KPIs, including individual and team performance
• Preparing clear and insightful credit control reporting that can be shared directly with the Board
• Reviewing current approaches to customer credit checking and updating these to ensure that we have a clear understanding of customer credit risk

Experience:

• Strong communication skills
• Previous experience in debt collection/credit control
• Strong customer service skills and the ability to liaise across multiple international locations
• Good Excel skills

Please contact Nadia Stahl at Rutherford Cross for more information - 07501 745 668 / [email protected].