Our client is a key player in their market, leading the way in their field. New initiatives and the development of new routes to market have seen excellent financial results and a significant increase in headcount across the organisation.

The company has invested significantly in technology, processes and people to support this growth and enable future expansion. Whilst continuing to deliver this growth agenda and meet shareholder expectations, the company now requires a focus on ensuring that fully exploits the investments they have made.

Due to this rapid business expansion, the company looking to appoint a high calibre Business Process Manager which will be responsible for setting up and driving a Transformation Programme across the wider operations. The role involves the set up and delivery of a number of key projects / work streams that will add significant value to the business through driving efficiency and increased innovation and flexibility.

The Candidate

The Business Process Manager position requires a high calibre professional who possesses excellent leadership, project management, and business partnering skills. It is important is that the individual has the ability to operate effectively in a mid-sized company environment and has experience of a business undergoing significant change.

It is critical that the Business Process Manager can effectively support the Directors, while consistently meeting the needs of all functions of the business. In particular, it is crucial they can provide robust leadership, influence key stakeholders, deliver business critical projects and propose a strategic plan that will transform business processes.

A summary of the key candidate requirements are as follows:

• Proven Operations Leadership experience and in depth knowledge of project management
• Experience of working within other support functions (e.g. Human Resources)
• Proven experience in providing service to internal stakeholders to achieve successful project outcomes
• Demonstrate capability for problem solving and decision making
• Strong relationship building and interpersonal skills
• The ability to manage the procurement and on-going management of Third Party outsource partners
• Ability to communicate at all levels delivering clear and precise information that facilitates Executive Team decision making

The Role

The Business Process Manager is a key member of the senior team and interfaces with stakeholders across all major functions of the business including Finance, IT, HR, Operations and Strategy.

The initial focus of the role will be as follows:

• Work with the Director of HR to deliver a full HR process, structure and policy review, leading to implementation of an HR & Payroll system
• Work with the Director of Operations to review of the Operations team structure, roles, reward and processes, with a view to delivering a more integrated and flexible level of support, that maximises internal capability and the utilisation of out-sourced solutions
• Work with the Finance and IT teams to maximise the use of the functionality within the financial system to deliver process efficiency and strong internal control

Beyond the initial focus, the Business Process Manager will be tasked with identifying, assessing and leading improvements across the business. This will encompass the following key accountabilities:

Leadership and Influence:

• The ability to deliver through a virtual team
• The ability to influence key senior stakeholders to ensure progress is achieved
• Creating and maintaining a wide range of stakeholders within the company

Delivery:

• Effective delivery of key projects ensuring that significant value is added to the organisation
• Ensuring projects are set up, managed, controlled, tracked and reported across all Projects within the Programme (tracking measurements and reporting progress)

Strategic planning:

• The ability to analyse current state and propose a plan of action that will significantly transform business processes

Salary and Remuneration

In addition to a generous cash package of £60,000 - £70,000 (inclusive of car allowance) there is a pension scheme, family healthcare and bonus potential up to 30% of salary.

What to do next

To apply or to find out more, please contact out retained advisor Mark Lewis at Rutherford Cross. Please note any direct or third party submissions will be sent to Rutherford Cross for assessment.