Rutherford Cross are delighted to be supporting our key client on an exclusive basis to appoint a Finance Analyst for a 12-month period. This role is based in Glasgow but offers a good amount of flexibility and hybrid working.

Role description

Supporting the Shared Service Delivery Lead, this role provides performance analysis and reporting on the BPO contract, offering insights to aid decision-making and strengthening collaboration between retained finance and the BPO.

Detailed description

Reporting to the Shared Service Delivery Lead, this role supports the Finance Shared Service Centre by delivering high-quality analysis and reporting on BPO contract performance, including regular reviews against contractual metrics. The postholder provides insights to support management decisions and fosters strong relationships between retained finance and the BPO. Collaboration is key, working closely with finance teams, BPO GPOs and Quality teams, the wider Finance Centre of Excellence, and Procurement to ensure effective service delivery and continuous improvement.

Responsibilities

• Own and maintain the BPO Price workbook, ensuring accurate reflection of contract changes
• Support budgeting and forecasting by allocating contract value across the divisions
• Track actual costs vs. contract, analyse variances, quantify Change Request impacts, and run sensitivity analyses
• Ensure BPO billing aligns with agreed frequency and values in the contract
• Collaborate with Internal Controls and Audit to validate contractual performance metrics
• Analyse BPO operational efficiency and poor-performing KPIs, supporting governance and contractual recourse discussions

Key performance indicators

• Credibility of BPO contractual performance metrics and reverse performance metrics
• Improved relationships between BPO and regional retained finance teams due to data-based insights providing pathways to resolve differing viewpoints on BPO performance

What we’re looking for

• Relevant experience in finance / data analysis and reporting within finance in a large, complex organisation
• Skilled in working with third-party providers or shared service centres, with experience managing external service relationships
• Proficient in analysing performance metrics using IT analysis tools
• Strong grasp of financial processes, accounting principles, and internal controls
• Excellent people, stakeholder, and communication management skills
• Effective project manager with the ability to influence, challenge norms, and drive results

For more information, please contact Euan Bodie at Rutherford Cross; [email protected]

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.