The Company

Creditfix is the UK’s leading personal insolvency provider (both by clients under management and new originations), delivering tailored insolvency solutions, bespoke advice, and access to financial products to support customers on their journey to credit rehabilitation.

Creditfix boasts a strong track record of growth and is underpinned by a vertically integrated and diversified business model, with a sophisticated expertise across core platforms in lead origination, managed services, and client book acquisitions.

Since they first opened in 2007, Creditfix have helped more than 323k clients with their debt solutions restructuring c.£6bn of client debt.

Anyone can get into financial difficulty. In fact, many of us are just one life event away from serious money worries. That’s why Creditfix believe in treating every client with empathy, understanding and integrity. When they offer debt solutions, Creditfix tailors their support to a client’s personal circumstances, always with their clients’ best interests at heart with a Trust Pilot customer rating of 4.9 out of 5 stars.

Creditfix has c.700 employees operating across UK, Canada & Mauritius. They currently have a revenue of £100m with strong underlying EBITDA of £20m, and have c.176k clients under management.

The business has established their no.1 position in the industry through leveraging expertise in core platforms across customer acquisition, managed services and client book acquisitions;

• Leading case origination and management, drawing on insights realised from data and analytics built up over 10 years of payments history
• Well-invested technology and a focus on innovation has driven superior case conversion levels and high-volume processing capacity

The business has outstanding future prospects as they have positioned themselves well to be able to support strong client demand in an inflationary economic environment.

Mission

At Creditfix, their mission is to make sure everyone gets the best debt advice and solutions that fit their circumstances. They work endlessly to ensure they provide those struggling with debt the tools they need to deal with them, regardless of their situation.

Values

• Dynamic – Always looking for ways to improve our systems and processes to help reduce time and stress for clients
• Customer Focus – They always put the needs of our customers first and continue to do so as they support them on their journey out of debt
• Professional – They are trained to give the best advice and deliver it in an experienced and skilful manner
• Caring – They provide a friendly and compassionate ear for customers at a time when they need support

For more information on Creditfix please visit: https://www.creditfix.co.uk/

The Role

The Finance Business Partner position is an excellent opportunity for an individual to join a market leading, ambitious business, where the post-holder will play a key role in influencing operational decision-making. The Finance Business Partner will act as the primary finance liaison for the collections and offshore servicing teams. The post holder will also support the heads of departments to maximise their impact and deliver a high quality, customer focused finance partnering service to stakeholders, including support to operational decision making, ensuring cost efficiency, producing forecasts, budgets and insightful analysis.

Main Duties and Responsibilities

• Improving the impact, and understanding, of financial reporting on business performance
• Providing analysis and delivering insight that links financial reports to business strategies
• Overseeing trend and variance analysis and explaining potential impacts to the business
• Providing effective commercial procedures, or initiating change, to ensure key operational, commercial and financial targets are delivered
• Building partnerships and maintaining strong relationships with all senior managers and their teams
• Regularly updating the forecasting model as the business progresses/changes
• Designing models to assess arising business opportunities, acquisitions and mergers
• Developing and implementing supplementary business models that forecast significant business drivers on an independent basis which allows for scenario planning
• Monitoring and reporting KPIs for key business units
• Building models to assist in operational and strategic decision making
• Flex existing business forecasting to incorporate new business dynamics, risks and opportunities
• Exec and Senior level stakeholder managing and presenting

The Individual

Creditfix is looking to appoint a driven and experienced Finance Business Partner to support the company as it implements a new operating model and continues to grow.

A summary of the key candidate requirements are as follows:

Essential Experience

• An experienced and appropriately qualified accountant with a proven track record of success within a similar, challenging role
• A dynamic, driven and proactive finance professional who thrives in a fast-paced business and can adapt to change in strategy
• A strong relationship builder who can gain buy-in from the wider business
• Strong financial modelling skills and interpersonal skills
• Demonstrable experience of process improvement

Key Attributes and Behaviours

• Analytical capabilities
• Challenge, negotiation and influence
• Commercial acumen/decision making
• Strategic thinking
• Relationship management

Remuneration

Salary: £Competitive

Holidays: 29 days holiday (including English bank holidays + Scottish New Year), increasing by 3 days after 2 years continuous service 

Professional Fees: Paid 

Pension:  3% Employer Contribution

Working Hours: Hours are 9am – 5pm Monday to Friday

Private Healthcare: Vitality - For Individual or for Family

Life Assurance: Individual or for Family

Annual Bonus: Discretionary

For more information on remuneration please contact Jonathan Donnelly at Rutherford Cross.