Credit Controller
Rutherford Cross
November 24, 2021
East Lothian, United Kingdom
Job Type
Scotland:, - Edinburgh
Industry and Commerce
Credit Management


Rutherford Cross is delighted to be supporting a key FMCG client to recruit for the role of Credit Controller. The business is a major player in the market with a UK wide presence. This role presents the opportunity to join a shared services team where you will be focused on strong relationship development and ensuring excellent customer service.

Key Responsibilities -

  • Management of a wide group of customers carrying out daily credit control duties
  • Managing high volume queries and ensuring they are being dealt with quickly and efficiently
  • Escalating overdue debt to ensure avoidance of risk and potential write offs
  • Liaising with the Legal team to ensure the necessary action is taken for irrecoverable debt
  • Extensive stakeholder engagement including communication with credit control manager on all credit control matters
  • Providing administration support e.g., copying invoices, statements etc and ensuring correct administration of customer accounts

The ideal candidate will –

  • Previous experience of working in a high-volume credit control environment.
  • Have outstanding planning and organisational skills
  • Work well in a high-pressure environment
  • Have strong communication skills in person, by email and on the phone
  • Be a team player who can also be self-motivated and working on their own initiative
  • Strong customer service skills
  • Outlook, Excel, and Windows based products experienced is desirable.
  • Experience with ERP systems desirable

On offer is the opportunity to work with a market leading business. You will be joining a values lead business who are focused on employee development and delivering outstanding customer service. The role will offer a salary of up to £26,000 as well as a hybrid working model with 50% of your time at home and 50% of your time in the office. While this is a 12 month fixed term contract there is a strong possibility of it transferring to permanent.

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